Let’s start with a friendly chat! We’ll explain our service in detail, learn more about the organisation, it’s challenges, and requirements. It’s an opportunity for us to get to know each other better and determine how our service can best support your needs.

Once we’ve had our discovery call and discussed your requirements, it’s time to formalise our partnership. We’ll send over our service agreement for your review and sign-off, outlining the terms and all that jazz.

Time to get things set up! Once the agreement is signed, we’ll collaborate with you and make sure everything is ready. You’ll receive our next steps document, and we’ll schedule a meeting with your IT to run through the technical setup and help configure your account.

Let the learning begin! In this phase, we’ll assign everyone with an initial kick-start training session to introduce them to the fundamentals of cyber threats as well as how to report suspicious emails via the ‘Phish Report Button.’

Time to put your team’s awareness to the test! Each week, we’ll send simulated phishing emails to your employees to assess their vigilance and awareness of potential threats. These exercises are designed to simulate real-world scenarios and help identify areas for improvement.

Keep the knowledge flowing! On a monthly basis, new awareness training content will be assigned to your team. These modules cover a range of cyber security topics, ensuring your employees stay informed and up to date. Learn More.

By the end of the month, we’ll keep everyone informed with a newsletter packed with cyber security tips. These newsletters can help to keep your staff informed and reinforce topics they’ve learned about in their security training.

Now, let’s see how everyone is getting on. At the beginning of each month, we’ll provide you with detailed reports on users phishing tests and training progress. These reports will give you insights into your team’s performance, areas reveal areas for improvement.