Our Privacy Policy

Collection of Your Personal Information

We collect various types of personal information, such as your name, contact details, IP addresses, and product/service preferences. This information is gathered at various stages, including:

• When you correspond with us as a customer or prospective customer.
• When you visit our website.
• When you register as a user of our services and an account is created for you.
• When you seek assistance from our support team.
• When you participate in our customer conferences or webinars.
• When our website sends us error reports or application analytics data.

Use of Your Personal Information

We use the information we collect about you to:

• Provide the products and services you have requested.
• Manage your customer relationship and offer customer support.
• Conduct research and analysis about your use of our products/services or your interest in them.
• Communicate with you about products or services that may interest you.
• Develop and display content and advertising tailored to your interests.
• Verify your eligibility and distribute prizes in connection with promotions, contests, and sweepstakes.
• Enforce our terms and conditions.
• Manage our business operations.
• Perform other functions described to you at the time of collection.
• Sell or transfer personal information to third parties for legally permissible purposes, at our discretion.

Disclosure of Your Personal Information to Third Parties

We may share your personal information with third parties in the following circumstances:

• With our agents, vendors, or service providers who assist us in performing functions on our behalf.
• With third-party contractors who may have access to our databases under confidentiality agreements.
• With any parent company, subsidiaries, joint ventures, or other entities under common control, or third-party acquirers.
• As required by law enforcement, government officials, or other third parties pursuant to legal processes or requirements applicable to our Company.
• With your consent or direction.

Security Measures to Protect Your Personal Information

We implement industry-standard technologies to secure the transfer and receipt of data between our Company and other entities. Our website has security measures in place to protect information from unauthorised access, alteration, disclosure, or destruction.

However, it’s important to note that no security measure is perfect, and we cannot guarantee the security of information transmitted over the Internet. Additionally, we are not responsible for the security practices or content of third-party websites linked to our site.

Use of Cookies, Web Beacons, Web Analytics Services, and Links

We utilise cookies, web beacons, and web analytics services to improve our website’s functionality and user experience. Cookies are text files stored in your browser that help us understand site usage and tailor content and offerings to your preferences. You have the option to manage cookies in your browser settings.

Web beacons or clear gifs may be used to collect anonymous advertising metrics, such as page views or promotion responses. We also use Google Analytics to analyze site usage, and you can opt out of this service by adjusting your browser settings or installing the Google Analytics Opt-out Browser Add-on.

We may provide links to other websites, but we are not responsible for the privacy practices or content of these sites. It’s advisable to review the privacy policies of any third-party sites before disclosing personal information.

Retention of Your Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected. We also keep personal information to comply with legal obligations, resolve disputes, and enforce agreements.

Access to and Updating of Your Personal Information

You may request access to your personal information by contacting us at [email protected]. We will provide access at no cost and within a reasonable time limit. If access is denied, we will explain the reason for refusal.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on our website. Your continued use of our website constitutes acceptance of the updated Privacy Policy.

Contacting Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please click below: